Support after your session
Everything you can change or ask for, in one place — no account needed. Choose what you need, then confirm it with a code we send to your phone or e-mail, so only you can do it.
Stop messages and calls
Booking e-mails still arrive while you have a booking.
Other ways, any time: reply STOP to any text from us · use the Unsubscribe link in any offers e-mail · tell Emily on a call · call or text +1 213-212-9200 · write to contact@mayerpix.com · in your Client Portal: the gear → Settings.
Requests about your photos and data
Delete my photos
Ask us to delete your session photos from our gallery and storage, for example after the storage period. We finish within 30 days and e-mail you when it is done. Photos you allowed MayerPix to use stay only as allowed in your Agreement.
Delete my personal data
We delete your contact details and notes within 30 days. We must keep your signed Agreement and payment records — see the Privacy Policy.
A problem with a payment
Tell us what is wrong with a charge or a refund. We reply within 2 business days.
Permissions for your photos
What MayerPix may show is set by your Agreement (portfolio, our website and posts). You can add more permissions in your Client Portal; they cannot be withdrawn later. Questions: contact@mayerpix.com.